MB0038 – Management Process and Organization Behavior - November Drive 2010(spring 2011)

Master of Business Administration-MBA Semester 1

MB0038 – Management Process and Organization Behavior - 4 Credits

(Book ID: B1127)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1

Explain controlling and also discuss different types of control [10]

Q.2

Veer Prabhakar is the Vice President of web bazaar, online portal for [10]

shopping of various products. He has team of 100 people at different

levels and departments. He is facing certain challenges.

Challenge 1

To maintain motivation levels of sales associated who are doing good sales

Challenge 2

How to deal with the supply chain associates who are not following up

properly for order delivery. (Currently, they are getting Cell Phone

allowance for consistence follow-up after office hours)

Challenge 3

To deal with the people who keep taking leaves without prior information.

Suggest suitable methods to shape employee behavior.

[10]

Q.3

Write a detailed note on Myers-Briggs type indicator [10]

Q.4

Explain the factors influencing perception [10]

Q.5

Describe the leadership Grid with the help of the diagram [10]

Q.6

Given below are certain observations done by an OD consultant for an organization dealing with manufacturing of tyres. She makes the following observations about two key people in the organization.

1. Mr. Raovikram – He is a very friendly person and encourages his team members by giving them recommendations and appreciation. This helps HR to decide about giving a bonus or promotion to employees.

2. Mr. Ranjan kumar- He is an aggressive person. He frequently loses his temper. Ritu observes that he frequently punishes the non-performers and also gives them warnings regarding suspension etc.Now explain what base of power Mr. Raovikram and Mr. Ranjan Kumar belong to. Explain the type of power they use often.

[10]

Master of Business Administration-MBA Semester 1

MB0038 – Management Process and Organization Behavior - 4 Credits

(Book ID: B1127)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1

Write a detailed note on management theories developed during classical Era. [10]

Q.2

. Write a short note on: [10]

(a) Contemporary work cohort (b) Alexithymia

Q.3

Mr. Khanna wants to improve his conflict management skills. He visits a consultant to help him. He gives the list of situations to the consultant.

The situations are

:

1. When quick, decisive action is vital (e.g., emergencies).

2. On important issues where unpopular actions need implementing (e.g., cost cutting, enforcing unpopular rules, discipline).

3. To merge insights from people with different perspectives.

 

4. When you perceive no chance of satisfying your concerns.

5. When issues are more important to others than to you - to satisfy others and maintain cooperation.

 

6. To gain commitment by incorporating concerns into a consensus.

7. On issues vital to company welfare when you know you are right.

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