3rd Semester

Master of Business Administration – MBA Semester 3


MB0034 Research Methodology - 3 Credits

BKID: B0800

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q 1. Give examples of specific situations that would call for the following types of research, explaining why – a) Exploratory research b) Descriptive research c) Diagnostic research d) Evaluation research. (10 marks).

Q 2.In the context of hypothesis testing, briefly explain the difference between a) Null and alternative hypothesis b) Type 1 and type 2 error c) Two tailed and one tailed test d) Parametric and non parametric tests. (10 marks).

Q 3. Explain the difference between a causal relationship and correlation, with an example of each. What are the possible reasons for a correlation between two variables? ( 10 marks).

Q 4. Briefly explain any two factors that affect the choice of a sampling technique. What are the characteristics of a good sample?(10 marks).

Q 5. Select any topic for research and explain how you will use both secondary and primary sources to gather the required information. (10 marks).

Q 6. Case Study: You are engaged to carry out a market survey on behalf of a leading Newspaper that is keen to increase its circulation in Bangalore City, in order to ascertain reader habits and interests. Develop a title for the study, define the research problem and the objectives or questions to be answered by the study. (10 marks).

Master of Business Administration – MBA Semester 3rd core

MB0034 Research Methodology - 3 Credits

BKID: B0800

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q 1.Discuss the relative advantages and disadvantages of the different methods of distributing questionnaires to the respondents of a study. (10 marks).

Q 2. In processing data, what is the difference between measures of central tendency and measures of dispersion? What is the most important measure of central tendency and dispersion? (10 marks).

Q 3. What are the characteristics of a good research design? Explain how the research design for exploratory studies is different from the research design for descriptive and diagnostic studies.( 10 marks).

Q 4. How is the Case Study method useful in Business Research? Give two specific examples of how the case study method can be applied to business research. (10 marks).

Q 5. What are the differences between observation and interviewing as methods of data collection? Give two specific examples of situations where either observation or interviewing would be more appropriate.( 10 marks).

Q 6. Case Study: You are engaged to carry out a market survey on behalf of a leading Newspaper that is keen to increase its circulation in Bangalore City, in order to ascertain reader habits and interests. What type of research report would be most appropriate? Develop an outline of the research report with the main sections.(10 marks).
---------------------------------
Fall 2010


Master of Business Administration – MBA Semester 3

MB0035 – Legal Aspects of Business - 3 Credits

(Book ID: B0764)

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 What do you mean by free consent? Under what circumstances consent is considered as free? Explain. [10 marks]

Q.2 Define negotiable instrument. What are its features and characteristics? Which are the different types of negotiable instruments? If Mr. A is the holder of a negotiable instrument, under what situations

i. Will he be the Holder in due course?

ii. He has the right to discharge?

iii. He can make indorsements? [10 marks]

Q.3. a. Distinguish between guarantee and indemnity. [5 marks]

b. Give a short note on Rights of Surety. [5 marks]

Q.4. a. Mention the remedies for breach of contract. How will the injured party claim it? [8 marks]

b. What is the difference between anticipatory and actual breach? [2 marks]

Q. 5 a. Explain the term Privity of contract. [3 marks]

b. Define a company? What are the features of Joint Stock Company? [7 marks]

Q. 6. Om is enrolled in a managerial course. He has to write an assignment on company management and various types of meetings that a company holds. You are asked to help him in preparing the assignment. [10 marks]

Fall 2010

Master of Business Administration - MBA Semester 3

MB0035 – Legal Aspects of Business - 3 Credits

(Book ID: B0764)

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. What is an arbitration agreement? Discuss its essentials. [8 marks]

b. What do you mean by mediation? [2 marks]

Q.2 a. What kinds of rights are considerable under consumer rights? [5 marks]

b. Distinguish between Memorandum of Association and Articles of Association. [6 marks]

Q.3 a. Identify the types of evidence which are relied upon by complainants to establish defect in product. [3 marks]

b. Write a short note on Unfair trade practices and Restrictive trade practice. [7 marks]

Q.4. Present a detail note on Shops and Establishment Act. [10 marks]

Q. 5 a. What is a cyber crime? What are the categories of cyber crime? [8 marks]

b. Mention the provisions covered under IT Act? [2 marks]

Q. 6 Ishaan is a fresher and recently is appointed as a part-time employee in Consumer Redressal Dispute Agency. As his superior, how will you guide him regarding the redressal forums, the nature of making complaints and the working of the agency?
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Spring 2010(Jan-June)


Masters in Business Administration-MBA Semester III

MA0036 – Financial Systems and Commercial Banking – 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Describe the key regulators of financial institutions. [10 Marks]

Q.2 Describe Indian Money Market with its features and various instruments. [10 Marks]

Q.3 Write short notes on:

(a) Money Market Instruments

(b) Capital Market Instruments

Q.4 Analyze the various types of financial services. [10 Marks]

Q.5 Define Brokers. Also explain various types of brokers. [10 Marks]

Q.6 List the various functions of Reserve Bank of India in detail. [10 Marks]

Spring 2010(Jan-June)

Masters in Business Administration-MBA Semester III

MA0036 – Financial Systems and Commercial Banking – 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain the meaning of cooperatives. Also describe the role of RBI for the development

of cooperative credit. [10 Marks]

Q.2 Define Banker and Customer. Also describe the relationship between banker and

customer. [10 Marks]

Q.3 Describe electronic payment System. [10 Marks]

Q.4 Illustrate the three method of lending defined by Tandon Committee. [10 Marks]

Q.5 Write short notes on:

(a) Gap Analysis

(b) Duration Analysis [10 Marks]

Q.6 What do you mean by Self-help group? Explain the criteria also for assessing the Self-help Group

for Financing by the Bank. [10 Marks]

Fall 2010

Master of Business Administration- MBA Semester 3

MA0037– Banking Related Laws and Practices - 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q. 1 Explain role of Reserve Bank of India as a custodian of nation’s foreign exchange reserves

with reference to steps taken from time to time.

Q. 2 Explain difference between holder and holder in due course. Also explain provisions of

section 138 of negotiable instrument act.

Q. 3 KYC norms may appear simple but are absolutely essential for banks to follow. Banks on

several occasions have come in trouble for non compliance of KYC norms. Discuss significance

of KYC norms. List documents required and acceptable for opening a savings account. What is

risk if some of signatories have not signed in bank’s presence?

Q. 4 Provision of SARFAESI act in 2002 is a landmark development in the history of banking.

Discuss the provisions of the act and how it has helped banking industry.

Q. 5 Discuss the importance of creating a proper charge on the assets of the borrower. What

precautions must be taken before creating a charge? How pledge is different from

hypothecation?

Q. 6 What is contract? Discuss essential elements of valid contract.

Fall 2010

Master of Business Administration- MBA Semester 3

MA0037– Banking Related Laws and Practices - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

Q. 1 What precautions a banker must take while making payment of a cheque? Discuss in brief

provisions of section 138 and 142 of NI act.

Q. 2 Explain rationale behind imposing CRR and SLR on Banks. By changing these rate RBI is

trying to achieve what? While designing credit policy what is overall concern of RBI?

Q. 3 What do you under stand by non-fund based advances? List out differences between FB

and NFB advances. Also give differences between a term loan and cash credit. What is

unsecured loan & when it is given?

Q. 4 What is hire purchase finance? How it is different from lease finance?

Q. 5 In the area of interbank financial communication SWIFT is dominating the scene for more

than ten years. How does it take care of confidentiality of the date?

Q. 6 What is law of limitation? What precaution must be taken prevent documents from being

time barred. What are common reasons for low recovery of banks?

Fall 2010

Master of Business Administration- MBA Semester 3

MA0038– Banking Operation - 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q. 1 Explain importance of interest spread, non-interest income and capital adequacy ratio in

the light of current situation.

Q. 2 You are working in firm as a finance manager. What points you must keep in mind to get

loan from banks at lower rate of interest?

Q. 3 Upon receipt of letter of credit from your bank what are the points you should check?

Q. 4 What do you understand by liquidity with reference to banks? How do RBI manages the

liquidity available to banks?

Q. 5 With the help of structure explain how do you analyse balance sheet.

Q. 6 Do you think selection of proper distribution channel helped private sector banks in

acquiring substantial share in incremental business? Throw some light on distribution

channel chosen by them. Whether nationalized banks have now followed suit?

Fall 2010

Master of Business Administration- MBA Semester 3

MA0038– Banking Operation - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q. 1 Explain in brief the steps involved in risk management process.

Q. 2 What is working capital? If a firm has very high current ratio, it is good or bad? Give

reasons in support of your answer.

Q. 3 What are latest guidelines from RBI on MPBF. Explain drawing power with the help of

example.

Q. 4 What is Nayak committee method on SME financing? What is MSME?

Q. 5 Even if individual exposure limits of bank is not reached, banks would like to share large

advances ( relative to its size) with other banks, why? What are guidelines for consortium

finance, when it is necessary?

Q. 6 Explain with the help of diagram process of securitization. Do you think it played major role

in global meltdown in 2007-08?

Fall 2010

Master of Business Administration- MBA Semester 3

MA0039 –Retail Banking - 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Explain in brief different types of risk associated with retail banking.

2. Very often we find news about fraud in cooperative societies/banks. There is a

suggestion that all the cooperatives should be closed down. Give your opinion with

reasons

3. Trace the reasons of development of retail banking in India. According to you what is

most important factor which facilitated growth of retail banking.

4. If customer has a complaint against bank, what options are available to him for redressal

(explain in brief)?

5. Term Deposit Receipt is very popular instrument of saving among retail investor. Please

list the peculiarities of a TDR.

6. Credit card is an important retail banking products? What facilities a credit card holder

gets?

Fall 2010

Master of Business Administration- MBA Semester 3

MA0039 –Retail Banking - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 What is cross selling? How and why it is useful to banks?

Q. 2 Explain how dematerialisation has brought change in stock market trading. How does an

investor benefits from demat services?

Q. 3 Explain the role played by AMFI in development of Mutual Fund Industry. What are the

recent measures taken by it in the interest of investors?

Q.4 Electronic funds transfer is set to change the banking paradigm. Explain RTGS is detail?

Q. 5 How personal banking is managed in private banks? What is most important strategy that

helped them capture market share?

Q. 6 What is Corporate salary account? How it is beneficial to Corporate as well as employees?

Why banks offer this type of product?

Master of Business Administration – MBA Semester 3rd core

MB0050 Research Methodology - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q 1. Give examples of specific situations that would call for the following types of

research, explaining why – a) Exploratory research b) Descriptive research c) Diagnostic

research d) Evaluation research. (10 marks).

Q 2.In the context of hypothesis testing, briefly explain the difference between a) Null

and alternative hypothesis b) Type 1 and type 2 error c) Two tailed and one tailed test d)

Parametric and non parametric tests. (10 marks).

Q 3. Explain the difference between a causal relationship and correlation, with an

example of each. What are the possible reasons for a correlation between two variables?

( 10 marks).

Q 4. Briefly explain any two factors that affect the choice of a sampling technique. What

are the characteristics of a good sample?(10 marks).

Q 5. Select any topic for research and explain how you will use both secondary and

primary sources to gather the required information. (10 marks).

Q 6. Case Study: You are engaged to carry out a market survey on behalf of a leading

Newspaper that is keen to increase its circulation in Bangalore City, in order to ascertain

reader habits and interests. Develop a title for the study, define the research problem

and the objectives or questions to be answered by the study. (10 marks).

Master of Business Administration – MBA Semester 3rd core

MB0050 Research Methodology - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q 1.Discuss the relative advantages and disadvantages of the different methods of

distributing questionnaires to the respondents of a study. (10 marks).

Q 2. In processing data, what is the difference between measures of central tendency

and measures of dispersion? What is the most important measure of central tendency

and dispersion? (10 marks).

Q 3. What are the characteristics of a good research design? Explain how the research

design for exploratory studies is different from the research design for descriptive and

diagnostic studies.( 10 marks).

Q 4. How is the Case Study method useful in Business Research? Give two specific

examples of how the case study method can be applied to business research. (10

marks).

Q 5. What are the differences between observation and interviewing as methods of data

collection? Give two specific examples of situations where either observation or

interviewing would be more appropriate.( 10 marks).

Q 6. Case Study: You are engaged to carry out a market survey on behalf of a leading

Newspaper that is keen to increase its circulation in Bangalore City, in order to ascertain

reader habits and interests. What type of research report would be most appropriate?

Develop an outline of the research report with the main sections.(10 marks).

Fall 2010

Master of Business Administration – MBA Semester 3

MB0051 – Legal Aspects of Business - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain the concept and limitations of the theory of comparative costs. [10 marks]

Q.2 What are the different market entry strategies for a company which is interested to enter

International markets? Discuss briefly. [10 marks]

Q.3. a. What are the benefits of MNC’s? [5 marks]

b. Give a short note on OPEC. [5 marks]

Q.4. a. How will socio-cultural environment of a country have an impact on a multinational

business? Explain with an example. [5 marks]

b. Discuss the origin of WTO and its principles. [5 marks]

Q. 5 a. Explain the merits and demerits of BoP theory? [6 marks]

b. Distinguish between fixed and flexible exchange rates. [4 marks]

Q. 6. Discuss the need for HRM Strategies and International employee relations strategies

in International business. [10 marks]

Fall 2010

Master of Business Administration - MBA Semester 3

MB0051 – Legal Aspects of Business - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Discuss the issues involved in international product policy and International branding

with a few examples. [10 marks]

Q.2 a. Why do you think International quality standards are essential in International

business? [4 marks]

b. Give a note on Robotics and flexible manufacturing. [6 marks]

Q.3 a. What is transfer pricing? [2 marks]

b. Write a short note on Bills of Exchange and Letters of credit. [8 marks]

Q.4. Discuss the modern theory of international trade along with its criticisms. [10 marks]

Q. 5 a. Make a note of the functions and achievements of UNCTAD. [6 marks]

b. Give reasons for the slow growth towards achieving international accounting

standards. [4 marks]

Q. 6 a. Give a note on the Japanese approach to HRM. [4 marks]

b. Explain briefly the Purchasing power parity theory. [6 marks]

Fall 2010

Master of Business Administration- MBA Semester 3

MF0010 – Security Analysis and Portfolio Management - 4 Credits

(Book ID: B1035)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q. 1 It is very often observed that retail investors enter the market when index is very high and

exit when index is very low (comparatively speaking). Describe qualities of a savvy investor.

Also throw light upon mistakes committed while managing investments.

Q.2 Explain the significance of index in general and stock market index in particular. What is risk

involved in derivative products?

Q.3 What do you understand by industry (give examples)? What is importance of industry life

cycle? Is it possible to asses the intrinsic value of security?

Q. 4 Is there any logic behind technical analysis? Explain meaning and basic tenets of technical

analysis.

Q.5 Explain role played by efficient market in economy. Apply the parameters of efficient

market to Indian stock markets and find out whether they are efficient.

Q. 6 What do you understand by yield? Explain the concept of YTM with the help of example

Fall 2010

Master of Business Administration- MBA Semester 3

MF0010 – Security Analysis and Portfolio Management - 4 Credits

(Book ID: B1035)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q. 1 Explain basic steps involved in PM. What is difference between PM and a Mutual Fund?

What are various types of risk associated with PM?

Q. 2 Explain with the help of example how is it possible to reduce risk associated with portfolio

with the help of diversification. Which risk are still bound to persist?

Q.3 With the help of examples explain what is systematic (also called systemic) and

unsystematic risk? All said and done CAPM is not perfect , do you agree?

Q. 4 What do you understand by arbitrage? Make a critical comparison between APT & CAPM.

Q. 5 Diversification is key to good investment. What are pros and cons of foreign investment?

Q. 6 Explain in brief APT with single factor model.

Fall 2010

Master of Business Administration- MBA Semester 3

MF0011 – Mergers and Acquisitions - 4 Credits

(Book ID: B1036)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Give some examples of synergies from Merger [10 Marks]

Q.2 why strategy important for M&A Planning? [10Marks]

Q.3 Fill in the blanks below, and discuss your results. [10Marks]

Comparable Companies Ratio

(Company W is compared with Companies TA, TB, TC)

Ratio Company TA Company TB Company TC Average

Enterprise

market value/

revenues

2.0 2.5 1.0

Enterprise

market

value/EBITDA

20 10 5

Enterprise

market value/

Free cash

flows

30 20 25

Fall 2010

Application of valuation Ratios to Company W

Actual recent data for

Company W

Average Ratios Indicated Enterprise

Market Value

Revenues =$200

EBITDA = $10

Free cash flows = $5

Average=

Q.4 Write Reasons for International Mergers and Acquisitions? [10 Marks]

Q.5 Write the guide lines for successful mergers and acquisitions [10 Marks]

Activity?

Q.6 Write the reasons for joint ventures? [10 Marks]

Fall 2010

Master of Business Administration- MBA Semester 3

MF0011 – Mergers and Acquisitions - 4 Credits

(Book ID: B1036)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain the differences between a flip- in and flip over poison pill? (10 Marks)

Q.2 What does an LBO accomplish in Mergers and Acquisitions? (10 Marks)

Q.3 From the standard point of shareholders, why are tracking stocks (10 Marks)

less valuable than stocks in a spin-off

Q.4 Why have alliances increased importance? (10 Marks)

Q.5 Summarize briefly what determines merger transaction is taxable? (10 Marks)

Q.6 What is the nature of strategy as an adaptive learning process. (10 Marks)

Fall 2010

Master of Business Administration- MBA Semester 3

MF0012 – Taxation Management - 4 Credits

(Book ID: B1037)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. What are the incomes from house property which are exempted from tax?

2. Define the term tax holidays. What are the different tax incentives for new units

established in SEZ?

3. What are the key steps to calculate the tax liability of an individual ?

4. Define the treatment of remuneration paid to partners under income tax act.

5. Describe in brief the provisions for set off and carry forward of losses.

6. Compute the net wealth and wealth tax liability of Golden Jewellers ltd. as on 31-

3-11. The company is engaged in the jewellery business export and domestic

sales

Rs.

Factory buildings

Bank Balance

Unaccounted cash balance

Silver ware

Gold ornaments

Motor cars

520000.00

140000.00

25500.00

1200000.00

3500000.00

150000.00

The company has taken a loan of Rs. 600000.00 for factory premise

Fall 2010

Master of Business Administration- MBA Semester 3

MF0012 – Taxation Management - 4 Credits

(Book ID: B1037)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1) Write a short note on :

a) Cost of acquisition

b) Cost of improvement

c) Expenditure on transfer

d) Transfer

2) Write a short note on deductions under section:

a) 80 DD

b) 80 G

c) 80 GG

d) 80lb

e) 80 U

3) Explain the tax provisions for dividend , interest and royalty.

4) Company A is proposed to be merged with company B . the following are the particulars of

the former company

Unabsorbed depreciation Rs. 45600000.00

Unabsorbed business loss Rs. 145000.00

Consider which of the benefit can be availed of by the company and advice the latter on the

conditions to be fulfilled to claim each such benefit.

5) Discuss the provisions relating to set off of losses in the following cases:

i) Speculation loss

ii) Short term capital loss

Fall 2010

iii) Long term capital loss

iv) Losses from horse race, gambling and cross word puzzeles

6) What are the deductions available from gross salary income?

Fall 2010

Master of Business Administration- MBA Semester 3

MF0013 – Internal Audit & Control - 4 Credits

(Book ID: B1037)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Write the differences between Auditing and Accounting? (10Marks)

Q.2 Write the factors to be considered while drawing up the audit (10Marks)

Programme an auditor should give attention?

Q.3 Write the Guidelines for internal check for Big Departmental stores? (10Marks)

Q.4 Distinguish between internal control, internal check and internal Audit? (10Marks)

Q.5 Write the essential requirement of Computer Assisted (10Marks)

Auditing Techniques (CAAT)?

Q.6 Write the Audit programme in an EDP environment? (10Marks)

Fall 2010

Master of Business Administration- MBA Semester 3

MF0013 – Internal Audit & Control - 4 Credits

(Book ID: B1037)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

Q.1 What are the essential qualities and qualification of an auditor (10 Marks)

should possess for efficient discharge of duties

Q.2 Write the short notes on (10 Marks)

1. Cash Audit

2. Special Audit

3. Periodical Audit

4. Social Audit

5. Partial Audit

Q.3 “Discuss Continuous Audit Double edged Weapon” (10 Marks)

Q.4 Explain the Auditor in relation with Computer based system? (10 Marks)

Q.5 List of accounting standards formulated by the Accounting (10 Marks)

standards Board of India.

Q.6 Write the CAAT or special Techniques for Auditing in EDP environment? (10 Marks)

Master of Business Administration – IS Semester 3

MI0033 – Software Engineering – 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Discuss the Objective & Principles Behind Software Testing.

2. Discuss the CMM 5 Levels for Software Process.

3. Discuss the Water Fall model for Software Development.

4. Explain the Different types of Software Measurement Techniques.

5. Explain the COCOMO Model & Software Estimation Technique.

6. Write a note on myths of Software.

Master of Business Administration – IS Semester 3

MI0033 – Software Engineering – 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Quality and reliability are related concepts but are fundamentally different in a

number of ways. Discuss them.

2. Explain Version Control & Change Control.

3. Discuss the SCM Process.

4. Explain

i. Software doesn’t Wear Out.

ii. Software is engineered & not manufactured.

5. Explain the Advantages of Prototype Model, & Spiral Model in Contrast to Water Fall

model.

6. Write a Note on Spiral Model.

Master of Business Administration- MBA Semester 3

MI0034– Database Management System - 4 Credits

Assignment Set- 1 (60 Marks)

1. Differentiate between Traditional File System & Modern Database System? Describe

the properties of Database & the Advantage of Database?

2. What is the disadvantage of sequential file organization? How do you overcome it?

What are the advantages & disadvantages of Dynamic Hashing?

3. What is relationship type? Explain the difference among a relationship instance,

relationship type & a relation set?

4. What is SQL? Discuss.

5. What is Normalization? Discuss various types of Normal Forms?

6. What do you mean by Shared Lock & Exclusive lock? Describe briefly two phase

locking protocol?

Master of Business Administration- MBA Semester 3

MI0034– Database Management System - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Define Data Model & discuss the categories of Data Models? What is the difference

between logical data Independence & Physical Data Independence?

2. What is a B+Trees? Describe the structure of both internal and leaf nodes of a

B+Tree?

3. Describe Projection operation, Set theoretic operation & join operation?

4. Discuss Multi Table Queries?

5. Discuss Transaction Processing Concept? 10.2 Describe properties of Transactions?

6. Describe the advantage of Distributed database? What is Client/server Model?

Discuss briefly the security and Internet violation?

Master of Business Administration – IS Semester 3

MI0035 – Computer Networks– 4 Credits

(Book ID: B1041)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain all design issues for several layers in Computer. What is connection – oriented

and connectionless service? [10 Marks]

Q.2 Discuss OSI Reference model. [10 Marks]

Q.3 Describe different types of Data transmission modes. [10 Marks]

Q.4 Define Switching. What is the difference between circuit switching and Packet

Switching? [10 Marks]

Q.5 Classify Guided medium (wired).Compare fiber optics and copper wire. [10 Marks]

Q.6 What are different types of satellites? [10 Marks]

Master of Business Administration – IS Semester 3

MI0035 – Computer Networks– 4 Credits

(Book ID: B1041)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Write down the features of Fast Ethernet and Gigabit Ethernet. [10 Marks]

Q.2 Differentiate the working between pure ALOHA and slotted ALOHA. [10 Marks]

Q.3 Write down distance vector algorithm. Explain path vector protocol. [10 Marks]

Q.4 State the working principle of TCP segment header and UDP header . [10 Marks]

Q.5 What is IP addressing? Discuss different classes of IP Addressing. [10 Marks]

Q.6 Define Cryptography. Discuss two cryptographic techniques. [10 Marks]

Master of Business Administration – IS Semester 3

MI0036 – Business Intelligence &Tools – 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

Q.1 Define the term business intelligence tools? Briefly explain how the data from one end

gets transformed into information at the other end? [10 Marks]

Q. 2 what do you mean by data ware house? What are the major concepts and terminology

used in the study of data warehouse? [10 Marks]

Q.3 what are the data modeling techniques used in data warehousing environment? [10

Marks]

Q.4 Discuss the categories in which data is divided before structuring it into data ware

house? [10 Marks]

Q.5 Discuss the purpose of executive information system in an organization?

[10 Marks]

Q.6 Discuss the challenges involved in data integration and coordination process?

[10 Marks]

Master of Business Administration – IS Semester 3

MI0036 – Business Intelligence & Tools – 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain business development life cycle in detail? [10 Marks]

Q.2 Discuss the various components of data ware house? [10 Marks]

Q.3 Discuss data extraction process? What are the various methods being used for data

extraction? [10 Marks]

Q.4 Discuss the needs of developing OLAP tools in details? [10 Marks]

Q.5 what do you understand by the term statistical analysis? Discuss the most important

statistical techniques? [10 Marks]

Q.6 what are the methods for determining the executive needs? [10 Marks]

Fall 2010

Master of Business Administration – MBA Semester 3

MK0010 – Sales, Distribution and Supply Chain Management - 4 Credits

Assignment Set – 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Explain the different types of sales organizations. [8 marks]

b. Define sales quotas with 2 examples. [2 marks]

Q.2 Just a few months back, Laker Pvt. Ltd. has expanded its product mix. The

management has decided to set up new objectives for its distribution system. The

management also wants to change the channel design and network according to the

new objectives. Please advice the management of Laker Pvt. Ltd. on how to go about

it. [10 marks]

Q.3. a. Differentiate between direct and indirect distribution channels. Also mention the

parties involved in direct and indirect channels. [6 marks]

b. Distinguish between sales forecasting and sales budget with examples. [4 marks]

Q.4. You are a sales manager in ABC firm. You have taken some interviews and shortlisted

a few candidates. How will you select the right candidate for the sales job? Once you

have made the selection, what would be your next step in order to make the new

recruits effective in their sales jobs? [10 marks]

Q. 5 a. What is logistics? What is its importance? [6 marks]

b. Name the various costs involved in distribution with examples. [4 marks]

Q. 6. Examine the recent trends in sales management. [10 marks]

Fall 2010

Master of Business Administration-MBA Semester 3

MK0010 – Sales, Distribution and Supply Chain Management - 4 Credits

Assignment Set – 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Give a note on demand management, demand forecasting and MRP. [10 marks]

Q.2 a. Identify and evaluate the different inventory reduction and cycle reduction strategies.

[7 marks]

b. What is the difference between level strategy and chase strategy? [3 marks]

Q.3 a. What are the features of electronic channels? Give examples. [4 marks]

b. Write a short note on vertical marketing systems. [6 marks]

Q.4. Jalal Chemicals Company is considering to implement green supply chain concepts in

its distribution, logistics and supply chain systems. If you were an employee of this

company, why do you think the top management would take this step? Are there any

benefits of green supply chain management? [10 marks]

Q. 5 Durga Lab Equipment & Components are finding it difficult to manage their inventories.

They are frequently facing the problem of shortage, delivery gaps and customer

complaints. The store manager is your friend and is needs your help in managing

inventories. Kindly help him and his business. [10 marks]

Q. 6 a. What do you mean by value chain analysis? Is it important in SCM? [4 marks]

b. A warehouse plays an important role in the physical distribution system. Elaborate

how? [6 marks]

Master of Business Administration – MBA Semester 3

MK0011 – Consumer Behavior- 4 Credits

Assignment Set – 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

1. What are the characteristics of consumer behavior?. Why is a study of

consumer behavior important from the marketer’s viewpoint? (10 marks)

2. Define market segmentation and explain the different bases for market

segmentation, with an example of each.(10 marks)

3. How does personality influence consumer behavior? What are its implications

for marketing strategy? (10 marks)

4. Distinguish between the different types of selective perception and their

implications for marketing strategy.(10 marks)

5. Select and briefly describe two advertisements that you have seen – one that

tries to change attitudes towards a low involvement product and one that tries

to change attitude towards a high involvement product. Which one is likely to

be more successful and why? (10 marks)

6. Caselet

Rahul’s dream – A store of home accessories

After his father’s death, Rahul returned to India and inherited a small ( Rs. 10 lakhs

annual sales) furniture manufacturing company, “Home Products Pvt. Ltd.” in

Bangalore. The company was manufacturing and selling at lower price, home

furniture to retailers. These people earned higher profit margins as compared to

bigger competitors, who had to spend heavily on advertising and sales promotion.

However, Rahul was more interested in opening a store to market home

accessories. He wanted the store to be highly visible and known for its product range

consisting of glass top tables with intricately carved teakwood base, well designed

compact sofas and bed sets, designer candle stands, curio shelves, clothes hangers,

etc. Rahul was willing to plough back his export earnings into this venture to make it

a reality. He planned to start with a single store and then build a chain of such stores

by the end of five years.

.The target market aimed for is the upper middle and upper class consumers. The

location of the store is planned keeping in mind the preferences of the consumer,

who prefers quiet locations to noisy shopping places. The prices range between Rs.

3000 for a table to Rs. 55,000 for a leather upholstered sofa. Rahul is of the opinion

that although customers are price conscious, being more aware of interior d├ęcor,

would be willing to spend on home accessories just to “keep up with the Joneses”.

A survey also indicated that word of mouth communication, more than

advertisements in the mass media or direct mailers to prospective customers plays a

key role in influencing consumers’ purchase decisions, especially in the case of

home accessories.

Questions

1.Do you think reference group influence is relevant in this case? (5 marks)

2..In your opinion, which reference group(s) can act as a spokesperson for the

company?(5 marks)

Master of Business Administration – MBA Semester 3

MK0011 – Consumer Behavior- 4 Credits

Assignment Set – 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

1. Briefly explain what is meant by diffusion of an innovation. What are the

different stages in the process of adoption of a new product?(10 marks)

2. Explain the different types of consumer buying decisions, with suitable

examples.(10 marks)

3. What is meant by “post-purchase dissonance”? Suggest five different ways in

which marketers can reduce post purchase dissonance. (10 marks)

4. What are some of the differences between consumer buying behavior and

business buying behavior? Briefly explain the factors influencing business

buying behavior.(10 marks)

5. Explain the theory of Classical Conditioning and its implications for

marketers.(10 marks)

6. Caselet

M/s. Tufleather Ltd. – “ Tufcom Shoes”

For the last fifty years, M/s. Tufleather has been in the business of manufacturing

and selling leather to companies which make leather shoes and other related

products. In the post liberalization period, i.e., from 1991 onwards, the company was

contemplating entering the shoe manufacturing industry, primarily because the

Government was giving substantial support to this industry, particularly to firms that

were export oriented.

With the intention of selling shoes, the company set up its own factory with R & D

facilities in Hosur, Tamil Nadu. In 1993, the company’s R & D department developed

a material “Tufcom”, which it claimed had properties of shoe material permeability,

strength, flexibility and durability. The company also set up a sub unit to produce

shoes with this new material and conducted test marketing to gauge the initial

response. The pilot study indicated positive consumer response.

Based on the test marketing results, the company set up a large plant with a huge

investment and entered into tie ups with reputed shoe manufacturers to buy the new

material and make attractive shoe models. They also planned to have an in-house

trained team of sales people who would visit the shoe retail outlets and train their

sales persons on how to sell shoes. Tufleather also helped the shoe manufacturing

companies by providing point of purchase and advertising materials for a nationwide

advertising campaign.

The company developed a premium pricing strategy for the Tufcom material, based

on the consumer perceptual process - the belief that high price is an indicator of high

quality. They felt that Tufcom offered quality that was superior to leather in terms of

durability and ease of care. After adopting a skimming pricing strategy, the company

would later consider penetrating the lower priced shoe market segment.

While the first year after the launch of Tufcom shoes showed positive results, sales

began to fall drastically after that. Feedback from their sales team indicated that high

price buyers did not get motivated by the factors emphasized by Tufleather, namely

durability and ease of care. In addition, some complaints were received from buyers

of Tufcom shoes that they found the shoes unusually warm.

Questions

1. Where do you think the company went wrong in analyzing consumer shoe

buying behavior? (5 marks)

2. Do you think the company should identify a new buyer market, namely the

lower priced shoe market segment? (5 marks).

FALL 2010

Master of Business Administration – MBA Semester 3

MK0012 – Retail Marketing - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. What is retailing? What is its importance? [7 marks]

b. Identify some of the general characteristics of a retail consumer. [3 marks]

Q.2 a. Explain the types of store locations and the factors influencing the store location. [8

marks]

b. What do you mean by electronic retailers? [2 marks]

Q.3 How will you advice a retailer regarding different aspects considered in internal and

external store layout design? Do you think a good store layout and design will help in

gaining more customers? [10 marks]

Q.4 Advise Mr. Robin on how to evaluate and select a site for his retail store location. What

factors should be considered by Robin in making a final decision regarding the store

location? [10 marks]

Q.5 a. Explain the different gaps in Service quality model. [7 marks]

b. Mention the 5 differentiation dimensions in retail differentiation strategies. [3 marks]

Q.6 Discuss the process of strategic retail planning. [10 marks]

FALL 2010

Master of Business Administration – MBA Semester 3

MK0012 – Retail Marketing - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Examine the role of sales promotions in retail. [6 marks]

b. What do you mean by brand rejuvenation? [4 marks]

Q.2 a. Discuss the importance of segmentation and its limitations. [8 marks]

b. What is relationship marketing? [2 marks]

Q.3 Mr. Surya has a conservative business attitude. His son Chandrashekar wants to

adopt new styles in their family retail business. But, both of them are a little confused

over the topic of ethics. They would like to be educated on different issues such as

ethical codes, consumerism, profitability and unethical practices in retail business.

How will you help them? [10 marks]

Q.4 Critically evaluate the different pricing strategies in retail. [10 marks]

Q.5 The top management of Alpha Retail is seriously considering about changing the

existing distribution channel and the channel intermediaries. Assuming you are a

management consultant, on what specific aspects will you advise Alpha Retail to

design and select an appropriate channel for distribution? [10 marks]

Q.6 a. Briefly explain the assortment planning process. [6 marks]

b. What is ABC analysis? [4 marks]

FALL 2010

Master of Business Administration – MBA Semester 3

MK0013 – Market Research - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Explain in detail how a marketing decision support system is helpful as a MIS tool. [8

marks]

b. Give the meaning of internal records systems? [2 marks]

Q.2 a. Distinguish between market research and marketing research. [4 marks]

b. Distinguish between primary and secondary data sources. [6 marks]

Q.3 What is a research design? Identify the steps involved in it. How many types of

research designs are there in marketing research? [10 marks]

Q.4 a. List the benefits & disadvantages of mail questionnaire. [6 marks]

b. What are the criteria for a good research design? [4 marks]

Q.5 Lockgates Ltd. is carrying out quantitative as well as qualitative research to improve its

products image and sales in the market. The management wants to communicate its

employees about the different methods including the latest techniques available for

qualitative research. Management has asked your advice on carrying out this task.

Please advice. [10 marks]

Q.6 Dinesh is a sales analyst. Recently he was asked to undertake a training session for the

newly joined recruits. Dinesh wants to highlight the importance and methods of sales

forecasting and why sales forecasting is considered as an important marketing research

technique. But, on the day of the training, Dinesh has to attend an urgent sales meeting

with the top management. You are asked to take over the session. How will you achieve

Dinesh’s training objectives? Apart from that, you also want to the recruits to know about

customer profiling, product and new product research. [10 marks]

FALL 2010

Master of Business Administration – MBA Semester 3

MK0013 – Market Research - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Mention the types and components of a market research report. [4 marks]

b. What is marketing audit? What are its elements? [6 marks]

Q.2 Assess the scope of hypothesis testing in marketing research. [10 marks]

Q.3 a. Is ethics required in Marketing research? Discuss briefly. [6 marks]

b. Distinguish between bivariate and multivariate analysis. [4marks]

Q.4 a. List the benefits of scaling techniques in marketing research. [4 marks]

b. Give a note on statistical package for social sciences. [6 marks]

Q.5 Zigzag Company Ltd. is a foreign based multinational. It is now interested to expand

their markets to India. But, before they start selling their products in India, they want to

carry out a marketing research to find out market attractiveness. They hire an Indian

marketing research agency to conduct the research on their behalf. If you are a part of

this research agency, what problems and challenges will you face in undertaking this

research? How will you communicate this to the company and what would be your

advice? [10 marks]

Q.6 You attend an interview in a big company. You are asked the following questions by

the interviewers:

i. What is a sample?

ii. What is a sample size?

iii. What is a sampling process?

iv. What are the types of sampling design?

v. What is a sampling error?

What will be your answers? [10 marks]

Fall 2010

Master of Business Administration- MBA Semester 3

ML0010 – Warehousing and Supply Chain Management - 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Define supply chain management and explain the supply chain integration model.

2. Explain the role of supply chain management in global trade flow and the role of supply

chain management prevailing in Indian Retail industry.

3. Write a brief note on three Basic Operating Models of Supply Chain Management

4. Write a brief note on Nine Principles of Supply Chain Management

5. Write a short note on the following:

(a) Inventory management (b) vendor management & (c) warehouse management

(b) Explain Factors Contributing to the Development of Logistics

6. Explain the factors contributing to development of Logistics and role of logistics

department in Supplychain management.

Fall 2010

Master of Business Administration- MBA Semester 3

ML0010 – Warehousing and Supply Chain Management - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Give the importance of asset management in supply chain management and asset

management practices in global retail environment.

2. Define category management & discuss category management and procurement

process.

3. Explain the need & process of assortment planning is needed in retail management.

4. Explain Multinomial Choice Model and consumer research process

5. Write a short note on (a) Types of Markdowns (b) ERP system with Price Optimization.

6. Write a brief note on integrated ERP system in SCM

FALL 2010

Master of Business Administration – MBA Semester 3

ML0011 – Buying and Merchandising - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. What is merchandising? What are its functions? [7 marks]

b. What is assortment planning? [3 marks]

Q.2 a. What are the different types of merchandising? Give examples. [5 marks]

b. Do you think the role of a buying center is important in retail? Why or why not? [5

marks]

Q.3 Mr. Kishori Lal is anticipating a huge demand for his merchandised products in the next

month. But, he is still not sure about how many customers will turn up. Please help him to

plan his objectives correctly, measure the current and projected demand and also to

forecast demand effectively. [10 marks]

Q.4 a. Is category management essential in retail business? Elaborate [6 marks]

b. Highlight the retailer’s perspectives regarding merchandising. [4 marks]

Q.5 Jeevan is a very careless retailer. Still, his store is considered to be one of the popular

retail stores in the entire area. Customers often rush at peak hours to buy various items

that are displayed in random order and categories and then confusion sets in at the cash

counter as to who has bought what and how much. If Jeevan implements a proper

category management system and strategies, how do you think it will help the customers

and stores? [10 marks]

Q.6 Examine the ethical and legal issues in retail buying. Give examples. [10 marks]

FALL 2010

Master of Business Administration – MBA Semester 3

ML0011 – Buying and Merchandising - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 What are the important considerations to be kept in mind before deciding the

buyer/vendor for your goods in retail sectors? Is a strategic partnership between

suppliers and buyers essential to improvise the flow of goods and increase retail

marketing efficiency? [10 marks]

Q.2 a. Explain the process of category management. [6 marks]

b. Outline the steps in CRM development and implementation. [4 marks]

Q.3 Akhil is your friend and wants to know about the process involved in customer

relationship. He is doubtful if customer loyalty in today’s competitive scenario is

beneficial for the business or not. Help him and guide him. [10 marks]

Q.4 a. Highlight the different merchandising jobs and the required skills. [6 marks]

b. Give a note on Vendor evaluation. [4 marks]

Q.5 If you were a recruiter for retail staff and executives, how would you undertake the

recruitment, selection and training activities? Assume that you need people for exclusive

retail outlets that deal in electronic durable goods. [10 marks]

Q.6 Assess the structuring changes in modern retail and compare it with traditional retail.

[10 marks]

Fall 2010

Master of Business Administration- MBA Semester 3

ML0012 – Store Operations - 4 Credits

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Explain the major store design objectives and steps involved in designing the store front.

2. Explain the legal procedures to be observed in starting a retail store.

3. Write a brief note on classification of retail stores based on(a) formats (b) ownership and (c)

product/service offered with examples

4. Give the importance of retail store operation strategy and also brief the components of stores

operation strategy

5. Write a short note on (a) Asset management & (b)strategic profit model of a retail store

6. Explain the meaning, importance and steps of category management

Fall 2010

Master of Business Administration- MBA Semester 3

ML0012 – Store Operations - 4 Credits

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Explain the retail promotional strategy and selection of promotion mix in a retail stores.

2. Describe the role of IT in retail store operations and the factors affecting their usage in

store operations.

3. Write a short note on (a) Retail pricing policies/strategies & (b) Adjustments to Retail

Price

4. Explain the importance and the functions of Human resources in retail store operation

5. Write a brief note on relationship marketing strategies in stores.

6. Explain the following:

(a) Stages of distribution process (b) integrated supply chain management(c) bull whip

effect

FALL 2010

Master of Business Administration – MBA Semester 3

ML0013 – Retail IT Management - 4 Credits

Assignment Set- 1

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Evaluate the benefits of IT in managing retail sectors. [5 marks]

b. Find the different factors influencing IT in retail. [5 marks]

Q.2 a. Give a note on security tags and deactivators. [3 marks]

b. What is assortment planning, stock optimization and replenishment planning? [7

marks]

Q.3 a. What are the types of equipment under retail IT hardware? Explain. [8 marks]

b. State any 2 reasons for IT requirement in retail management. [2 marks]

Q.4 Mr. Sukumar is interested to install certain software systems to improve his retail

business. But, he is not sure how to go about it and if the software systems will

actually help him in business. How will you make Mr. Sukumar realize the importance

of software in retail and at the same time help him in implementing the right software

for his business? [10 marks]

Q.5 a. Outline the role played by the database administrator. [3 marks]

b. Appraise the importance of database management systems in gaining strategic

advantage. [7 marks]

Q.6 Suhail Ijaz is unwilling to install fire and burglar alarms in his retail stores. He is also not

keen to install electronic surveillance systems, CCTV’s or even simple security

systems thinking it to be waste of money. Please convince Suhail Ijaz about the

significance of such systems in retail store operations and how these systems will

prove to be beneficial in the long run if not in short-term. [10 marks]

FALL 2010

Master of Business Administration – MBA Semester 3

ML0013 – Retail IT Management - 4 Credits

Assignment Set- 2

60 Marks

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 a. Give a note on network topologies. [8 marks]

b. What do you mean by a network? What are its components? [2 marks]

Q.2 a. Analyse the impact of E-commerce on retail. [6 marks]

b. What are the benefits of strategic information systems? [4 marks]

Q.3 In spite of the various technological innovations and database management systems,

how do you think a retail organisation should ensure that its systems do not fail due to

breakdowns or any other hazards? [10 marks]

Q.4 a. Discuss the various decision making models. [5 marks]

b. Give a short note on Information systems audit. [5 marks]

Q.5 a. Assess the impact of IT on retail organizations and individuals. [6 marks]

b. Distinguish between server, client and peer in a network. [4 marks]

Q.6 Uday is an IT graduate. He is interested in starting up his own retail unit. In what ways

will IT education help Uday in retail? Uday predicts the future of IT in retail business as

well. What do you think will be the future scenario?

Fall 2010

Master of Business Administration-MBA Semester 3

MU0010 – Manpower Planning and Resourcing - 4 Credits

(Book ID: B1228)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 What are the five steps in Manpower Planning?

Q.2 Explain Supply forecasting.

Q.3 What is the cost approach of HR ACCOUNTING?

Q.4 Discuss qualitative side of Manpower planning

Q.5 Write a note on internal sourcing

Q.6 Write a note on performance management

Master of Business Administration-MBA Semester 3

MU0010 – Manpower Planning and Resourcing - 4 Credits

(Book ID: B1228)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain different types of tests used for selection.

Q.2 Describe the designing of an induction program

Q.3 Elaborate the role of training managers.

Q.4 Discuss talent engagement model

Q.5 Explain career planning process.

Q.6 Write a detailed note on Retirement

2010(July)

Master of Business Administration-MBA Semester -III

Subject Code – MU0011

Subject Name –Management and Organizational Development

4 Credits

(Book ID:B1229)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1) Explain the role of Management.

[10 Marks]

Q.2) Discuss the role of Organizational Development

[10 Marks]

Q.3) Write a note on Human Process interventions.

[10 Marks]

Q4) Discuss values as applied in organizational context.

[10 Marks]

Q5) Describe the characteristics of organisation culture.

[10 Marks]

Q6) Write a note on diagnosing Organisations.

[10 Marks]

2010(July)

Master of Business Administration-MBA Semester III

Subject Code – MU0011

Subject Name –Management and Organizational Development

4 Credits

(Book ID: B1229)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1) Explain the stages of team development

[10 Marks]

Q.2) Explain sensitive training in detail.

[10 Marks]

Q.3) Discuss Management by Objectives

[10 Marks]

Q.4) What are the sources of social power? Explain

[10 Marks]

Q.5) Discuss different types of change

[10 Marks]

Q6) Write a note on constructive feedback.

[10 Marks]

Fall 2010(July)

Master of Business Administration-MBA Semester III

Subject Code – MU0012

Subject Name –Employee Relations Management

4 Credits

(Book ID : B1230)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain how the strategy of an organisation influences its employee policies?

[10 Marks]

Q.2 Define Employee Engagement. What are the different factors that influence

employee engagement?

[10 Marks]

Q.3 Write notes on the following decision making model:

a. Incremental Model

b. Garbage Can Model

[10 Marks]

Q.4 Sanjay is a trade union leader with twenty years of experience in an industrial

organisation. One of the laborer’s in the organisation met with an accident while on duty.

What will be the different means by which he will ensure that the laborer is well

compensated for the work-related injury?

[10 Marks]

Q5. Describe the process involved in collective bargaining

[10 Marks]

Q.6.Expalin the role of Human Resource Information System (HRIS) in people management

[10 Marks]

Fall 2010(July)

Master of Business Administration-MBA Semester III

Subject Code – MU0012

Subject Name – Employee Relations Management

4 Credits

(Book ID: B1230)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1) Elucidate the importance of employee reward and also explain the various types of

employee rewards.

[10 Marks]

Q.2) Explain what is Employee empowerment? What are the effects of employee

empowerment?

[10 Marks]

Q.3 Write notes on:

 Payment of Wages Act – 1936

 Employee State Insurance Act - 1948

[10 Marks]

Q4) Texas is a U.S. based multinational company. Now it is planning to enter emerging

Asian market. Being an international player what are the various challenges Texas might

face in managing international employees.

Q5) ‘Conflict Management is a skill that helps in resolving, employee relation issues more

efficiently’; in the light of the statement suggest few measures for effective conflict

management. [10 Marks]

Q6) Describe the disciplinary procedure commonly followed in Organisations. [10 Marks]

Fall 2010

Master of Business Administration-MBA Semester 3

MU0013 – Human Resource Audit - 4 Credits

(Book ID: B1331)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain Objectives of HR Planning.

Q.2 Write a note on Major Human Resource Development Strategies.

Q.3 Discuss the approaches of HR Audit

Q.4 Explain preliminary steps that are to be considered before conducting any audit

Q.5 Write a note on Audit of HR Climate.

Q.6 Write a note on planning questions for HR Audit. Prepare 5 questions for auditing the

process of recruitment.

Master of Business Administration-MBA Semester 3

MU0013 – Human Resource Audit - 4 Credits

(Book ID: B1331)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 What is Balanced Scorecard? Explain

Q.2 Describe competency management framework

Q.3 Explain the hiring process.

Q.4 Discuss HR Audit as an intervention.

Q.5 What is the rationale of HR Valuation and Auditing .Explain

Q.6 Discuss the application of HR Audit with reference to the case of a manufacturing

industry.

Master of Business Administration - Semester 3

OM0010 – Operation Management – 4 Credits

(Book ID : B1232)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Do most of the principles, tools and techniques of Operations Management apply to both

manufacturing and service sectors? Justify with examples.

2. Both Manufacturing, as well as service industries has experienced far-reaching impact on

their operations because of ‘automation’. Explain with an example.

3. Is pay-back period analysis a measure of the investment’s profitability? Comment.

4. Time taken by three machines on five jobs in a factory is tabulated below in table below.

Find out the optimal sequence to be followed to minimise the idle time taken by the jobs on

the machines.

Job Machine 1

(M1)

Machine 2

(M2)

Machine 3

(M3)

A 6 8 7

B 4 5 3

C 5 5 7

D 3 4 6

E 4 3 4

5. Explain the method of work study and method study in the form of a flow chart. Differentiate

between work study and method study.

6. What is Failure? Explain with an example. What are the three main causes of failures?

Master of Business Administration - Semester 3

OM0010 – Operation Management – 4 Credits

(Book ID : B1232)

Assignment Set- 2 (60 Marks)

1. One of the serious drawbacks of Indian manufacturing organisations compared to their

counterparts in Japan and Korea was the ‘predominant’ domestic focus in their approach to

business. Elucidate. Site an example.

2. The entire world can be perceived today as a ‘Global Village’, wherein economic events in one

country promptly affect other countries. Explain the statement citing an example.

3. List the assumptions on which Break Even Analysis is based. Explain breakeven point with a

sketch.

4. List out the reasons why International companies come to developing countries and locate

their business. Name few such companies and their locations in India.

5. Define Statistical Quality Control and explain the various methods associated with it.

6. An employee’s workplace environment is a key determinant of their level of productivity.

Comment. List the workplace environment factors effecting workforce productivity.

Master of Business Administration - Semester 3

OM0011 – Enterprises Resource Planning – 4 Credits

(Book ID : B1233)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. ERP system can prove to be an effective tool in unorganised sectors and in small scale

industries. Justify with examples.

2. The Kanban process of production is sometimes incorrectly described as simple just-intime

management technique. Comment

3. How does ERP inventory module maintain inventory items? List out the different modules

under ERP Inventory management.

4. A mobile service provider call centre wants to add a short customer survey at the end of

each customer call. Create a questionnaire for the customers.

5. Explain the three types of CRM. Briefly explain the functionalities of CRM sub modules.

6. Describe how you would go about the different phases of the ERP implementation lifecycle,

if it were being done in your company.

Master of Business Administration - Semester 3

OM0011 – Enterprises Resource Planning – 4 Credits

(Book ID : B1233)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Explain the ERP selection process. List out the ERP tools and their respective vendors

available in the market.

2. On what basis manufacturing operations are classified. Explain the different categories.

3. List out the various support technology for ERP systems designed by various companies and

their application in various sectors.

4. What is Preventive Maintenance? Explain major subsystems of a Plant Maintenance module.

5. Write short notes on seven major ERP vendors—SAPAG, Baan, PeopleSoft, JD Edwards,

Oracle, QAD and SSA.

6. What is BAPI? Why BIAP is considered as commanding tool in the SAP consultant’s toolkit?

Master of Business Administration - Semester 3

OM0012 – Supply Chain Management – 4 Credits

(Book ID : B1234)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Tabulate the events of Supply Chain Management evolution according to chronological dates

starting from Ancient times to 2000 AD.

2. “The utility of forecasts can be enhanced through collaborative forecasting among supply chain

partners.” Explain?

3. Explain the Steps in implementing CPFR and the roles and responsibilities of various

management levels in implementing the model.

4. What is Customer value? How can differential advantage be achieved through Supply Chain

Management?

5. With reference to procurement management, illustrate your own ideas of internal suppliers and

external suppliers by taking example of any commodities like soaps or perfumes.

6. Write short notes on the following w.r.t Supply Chain Management.

a) Bar Code

b) Radio Frequency Identification

c) Electronic Data Interchange

d) Artificial Intelligence or Expert System

Master of Business Administration - Semester 3

OM0012 – Supply Chain Management – 4 Credits

(Book ID : B1234)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Logistics Management typically includes different types of activities. Explain each of these

activities briefly with an example.

2. Consider that you are the owner of small firm. You need a transport vendor. How will you build

partnership and trust with a transport vendor using the strategy partnership and trust concept?

3. Elaborate the concept of „Supply Chain Management and its integration with the 'quality

consciousness movement'.

4. Taking an example of any product, explain the 12 steps involved in procurement process.

5. Explain the different types of product returns. Briefly explain the impact of Reverse Supply

Chain Management on profitability

6. List out six major computers based information systems and explain each of them briefly with

examples.

Master of Business Administration - Semester 3

OM0013 – Advanced Production and Operations Management

– 4 Credits

(Book ID : B1235)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Devise a Manufacturing Strategy plan for a start up automobile company, Bharath Car Audio,

which specializes in Car Audio Equipment.

2. With examples show how operational strengths can be used effectively as competitive

weapons.

3. Explain with appropriate sketches evolution of production systems starting from guild systems

to current automation stage.

4. Consider that you are a project manager in one of the electrical company. You are responsible

for planning the materials required to develop a mechanical charger for mobiles. Identify the

dependent and independent demands of your project.

5. Analyze the difference between Mass Production and Toyota Production System.

6. Describe Computer Aided Manufacturing. What are the three major challenges faced by

Computer Integrated Manufacturing?

Master of Business Administration - Semester 3

OM0013 – Advanced Production and Operations Management

– 4 Credits

(Book ID : B1235)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

1. Take an example of any product or service industry and explain the factors considered while

taking the decision on plant location.

2. Explain briefly the current trends in Operations Management.

3. Imagine you are a manager of ABC company manufacturing 4 wheelers. Write a small briefing

to management regarding what is benchmarking, why they should benchmark and what can

they benchmark.

4. What is Rapid Prototyping? Explain how concept time to market can be drastically reduced

using this technique.

5. What is Business Process? Explain with an example as to why a business process is to be

modelled.

6. Explain the seven types of wastes w.r.t Just In Time. Explain what is Kanban and its types.

Fall

Master of Business Administration-MBA Semester 3

Introduction to Project Management – PM0010 - 4 Credits

(Book ID: 1236)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain the following

a. Project Vs. Program Vs. Portfolio

b. Project work and Traditional functional work

Q.2 Compare Operation and project procurement. Also list and explain the project

procurement process.

Q.3 Describe the role of project managers in Human resource management and

communication management.

Q.4 If the optimistic estimate of an activity is 12 days & pessimistic estimate is 18 days.

What is the variance of this activity?

Q.5 Describe the following quality control tools:

a. Ishikawa diagram

b. Flow chart

c. Pareto chart

d. Scatter diagram

Q.6 List the benefits of WBS? Need for risk management in an organisation-comment.

Fall

Master of Business Administration-MBA Semester 3

Introduction to Project Management – PM0010 - 4 Credits

(Book ID: 1236)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Describe the various ways of representing network diagram logic. .

Q.2 Explain the following:

a. Organizational breakdown structure.

b. Cost breakdown structure

Q.3 If optimistic time for an activity is 5 days, estimated time to complete the activity 85

and most likely time 10 days. What is the variance of the activity?

Q.4 Explain the following types of contract:

a. Cost reimbursable and its variation

b. Fixed price and lump sum contract

c. Time & material contract

Q.5 Describe the factors to be considered when feasibility of a project is examined. Also

explain the various qualities that a good project management process encompasses.

Q.6 Describe the following project management approaches:

a. Critical chain project management approach

b. Event chain methodology approach

c. Incremental approach

d. Phased approach

Fall

Master of Business Administration-MBA Semester 3

Project Planning & Scheduling – PM0011 - 4 Credits

(Book ID: 1237)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain the following

a. Rolling wave planning

b. Decomposition

c. Precedence diagramming method

d. Dependency determination

Q.2 State and describe process of estimating resource & duration for the activity

Q.3 Describe the basic elements of a project plan.

Q.4 Complete the below mentioned chart :

Activity Pessimist

Most

likely optimist PERT Variance

A 20 12 10

B 30 25 18

C 105 80 56

D 200 145 85

E 145 112 89

Q.5 Describe inputs and outputs for the following processes

a. Determining resource requirement for each activity

b. Calculating time requirement for each activity.

Q.6 Describing the most important components of a project planning tool.

Fall

Master of Business Administration-MBA Semester 3

Project Planning & Scheduling – PM0011 - 4 Credits

(Book ID: 1237)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Describe the five process groups and 9 knowledge areas of project management.

Q.2 List the inputs, outputs, tools and techniques for the vendor management process.

Q.3 The below example depicts the preparation of cake. Here, some of the

interdependent activities where some follow a particular order, whereas others are

performed independently.

Activity Preceding Activity

Estimate in

minutes

Start Start 0

D Start 4

Activity D,A 6

F D,A 7

E F,E 8

G F,E 5

B G 5

H H 7

C C,B 8

END 0

In the above mentioned example, a sequence of

events is maintained. Each of the Activity is

interdependent with the other. Using CPA determines

the critical path for the above and draw the CP

diagram.

Q.4 Write a paragraph on each:

a. Non-linear programming formulation

b. Integer programming formulation

Fall

c. Dynamic programming formulation

d. Disjunction programming formulation

e. Linear programming formulation

Q.5 What is a business case? List the business related questions answered using a

business case.

Q.6 What is delay analysis? Explain the various types of delay analysis methodology.

Fall

Master of Business Administration-MBA Semester 3

Project Financing & Budgeting – PM0012 - 4 Credits

(Book ID: 1238)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Describe the types of tools and techniques used in cost management

Q.2 Describe various types of financial risks.

Q.3 If there is an initial investment of rupees 2000 and 3 years of positive cash flow of

rupees 700 each. The discount rate is 10%. What is the present value of each cash flow.

Year

Cash

Flow

Y1 2000

Y2 700

Y3 700

Y4 700

Q.4 What is credit risk appraisal? Explain the 5C’s of credit analysis

Q.5 Classify projects based on the ways they influence investment decision process.

Q.6 List the advantages and disadvantage of project finance.

Fall

Master of Business Administration-MBA Semester 3

Project Financing & Budgeting – PM0012 - 4 Credits

(Book ID: 1238)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain Break-even analysis?

Q.2 Write short note on:

a. Payback period

b. Discounted cash flow

Q.3 List the various criterions to be considered before identifying a project for investment.

Q.4. A firm’s market value of liability is 400 Rs. And the market value of equity is 600Rs.

Cost of liability is 7% and corporate tax 30% & cost of equity is 15%. What will be the

weighted average cost of capital?

Q.5 Explain & compare Finance & Budget concept.

Q.6 Total cost of project is 250,000Cr. Expected return of project amount is 42,000 Cr.

What is the shortest payback period?

Fall

Master of Business Administration-MBA Semester 3

Managing Human Resources in Projects – PM0013 - 4 Credits

(Book ID: 1239)

Assignment Set- 1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Write short notes on

a. McGregor’s theory

b. Maslow’s Theory

c. Precedence diagramming method Staffing Management Plan

d. Dependency determination

Q.2 Describe the following conflict resolution styles

a. Avoidant Approach

b. Accommodating Approach

c. Consensus Approach

d. Collaborative Approach

Q.3 List and explain in brief the key features of a project.

Q.4 Write a note on human resource planning.

Q.5 what do we mean by developing a project team process. Enumerate the 5 stages of

team development.

Q.6 List & explain the 3 major issues related to delegation which need close scrutiny.

Fall

Master of Business Administration-MBA Semester 3

Managing Human Resources in Projects – PM0013 - 4 Credits

(Book ID: 1237)

Assignment Set- 2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions.

Q.1 Explain effect of an individuals of work environment

Q.2 Explain organizational chart and its various types.

Q.3 Describe the elements of enterprise environmental factors-the input to creating HR

plan process.

Q.4 Describe people management skills that a project manager should possess.

Q.5 Explain staffing management plan. also describe Responsibility Assignment Matrix

Q.6 Why we need HR skills in a project manager-Comment

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0010 – Foundation of Quality Management – 4 Credits

Assignment Set-1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Discuss the evolution of Quality Management. Explain the concept of Total Quality

Management (TQM).

2. What is relevance of Customer satisfaction in Quality Management? What is Customer

Relationship Management? Explain.

3. Explain the concept of “Cost of Quality” with Examples.

4. Discuss how Planning for Measurement of Quality and its Control is done.

5. What are the Barriers to Quality? Explain different ways to overcome Barriers to Quality.

6. What are Quality Standards? Write a note on the ISO 9000 series of Quality Standards and

Malcolm Baldrige Criteria for Business Performance Excellence

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0010 – Foundation of Quality Management – 4 Credits

Assignment Set-2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Discuss the role of quality in society and economy.

2. Explain the concept of Knowledge Management. With an example, describe the role of

“Quality” in Knowledge Management

3. Explain Kaizen Approach to Problem Solving, with an example.

4. What is meant by Quality Assurance? Explain with an example how Supplier’ quality affects

the cost of manufacture.

5. Describe the meaning and importance of Quality Audit. List the general guidelines for carrying

out a quality assurance audit.

6. What is meant by Service Quality? Describe the “Gap Model of Service Quality”

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0011 – Principles and Philosophies of Quality Management – 4 Credits

Assignment Set-1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Write a note on “Quality Gurus”.

2. Describe

(a) Crosby’s Four absolutes of Quality and

(b) Contribution of Armand Feigenbaum to “Quality Management”

3. What is meant by “Design of Experiments”? Describe its features and Uses.

4. Write a note on Malcolm Baldrige Quality Award.

5. What is meant by Total Productive Maintenance (TPM)? Describe the Eight pillars of TPM.

6. Explain “Six Sigma” methodology. Illustrate with examples, how Companies which have

benefited from implementing “Six Sigma” methodology.

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0011 – Principles and Philosophies of Quality Management – 4 Credits

Assignment Set-1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Write a brief note on (a) History of Quality Management and (b) Statistical Quality Control

2. Describe how Deming’s Principles and work on Quality Management helped the Companies

across the World in improving the overall Quality and Business. Give Examples.

3. Describe the work of Joseph Juran on “Quality Management”.

4. Describe the contribution of Kaoru Ishikawa to the world of “Quality Management”.

5. What is meant by “5S” principle with respect to “Quality Management”? What are its benefits?

Give some examples of Companies which have implemented “5S” and benefited from it.

6. (a) Explain the core concepts of “Business Excellence”.

(b) Suppose you are running a medium sized Business. What actions will you take to achieve

“Business Excellence” in your Organization.

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0012 – Statistical Process Control and Process Capability – 4 Credits

Assignment Set-1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Describe the “Quality Control Tools”

2. Explain the concept of Process. What is meant by SIPOC with regard to Process

Management

3. Describe Deming‟s Funnel Experiment

4. (a) Differentiate between „Discrete‟ and „Continuous‟ Probability Distribution.

(b) Write a note on “Normal Distribution”

5. What are Control Charts? Describe the Structure and Construction of Control Charts.

6. Suppose you are the Manager – “Quality” in a manufacturing Company. Describe the

methodology you will adopt for SPC implementation.

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0012 – Statistical Process Control and Process Capability – 4 Credits

Assignment Set-2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Define the term “Quality”. State the dimensions of Quality. What is meant by Statistical

Process Control?

2. Illustrate with an example the “Cause and Effect diagram”. What are the uses of “Cause and

Effect diagram”?

3. What is meant by “Process variation”? Explain the causes of variation in a process?

4. Explain with an example the “Testing of Hypothesis”. What do you mean by “Type I” and “Type

II” error with respect to “Hypothesis Testing”?

5. (a) Explain in brief the different Control charts for Attributes.

(b) The following figure gives number of defectives in 20 samples containing 2000 items.

425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193,

280, 389, 326

Calculate the values for central line and control limits for P chart.

6. Explain “Cp” and “Cpk” Index. Differentiate between Process Stability and Process Capability.

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0013 – Quality Management Tools – 4 Credits

Assignment Set-1 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Define “Quality Management System (QMS)”. What are the benefits of QMS?

2. What is meant by Voice of Customer? How do you capture Voice of the Customer?

3. What is meant by Quality Function Deployment? Explain Quality Function Deployment

Process.

4. Give the definition of FMEA. Describe FMEA Implementation. Mention the Uses of FMEA

5. Write a note on ISO Family of Standards.

6. What is Process Mapping? How do you create a process map?

Fall 2010

Master’s in Business Administration-MBA Semester 3rd

QM0012 – Statistical Process Control and Process Capability – 4 Credits

Assignment Set-2 (60 Marks)

Note: Each question carries 10 Marks. Answer all the questions

1. Describe the Methods and Tools for Gathering Information.

2. Illustrate with an example, the construction of House of Quality.

3. Define Reliability. Explain “Reliability Modelling”.

4. Explain the need for Robust Design.

5. Write a brief note on Seven Statistical Control Tools

6. Take an example of an Organization of your choice which uses Statistical methods to

improve Quality of their products and services. Describe briefly the usage of control charts

in that Organization and how they have benefited from using control charts.